Value Village

This store has changed quite a lot since my last visit over a year ago. Prices are way higher and the only check outs I could find were self serve. Why should I do the store's work for them and take jobs away from people? The change/fitting rooms are gone, so if the clothes you select don't fit, you have to return them within 14 days for exchange only. No refunds. I bought 2 pairs of jeans, one of which cost me $20.00. Neither pair fit so I returned them. The same day I found a brand new pair (that fit perfectly) at Costco for $19.00. I will not be going to this store again.

A very very nice thrift store with very good and cool staff and very very good customer service and very strict COVID-19 safety policies. My only complaint is not enough selection in clothing but otherwise it is all good.

Nice store that is fairly clean and well organized. Friendly helpful staff, the prices are a bit high but bargains can still be found.

Excellent value village!! Lots of dresses and vintage stuff $8-14 range and nice children's clothing. Personally like the jewellery section grabbed lots of cool shell necklaces here .

Sometimes you can find something really good, but you have to make sure you are wearing your glasses. Some stuff is torn, not just gently worn. One coat had some orange stuff on it, but with some water it came off. They appear to be pricing their donations 'for a profit margin' which makes sense since it is a for profit store. Some of the staff are friendly, but the ones who aren't really seem to want to make you feel inferior to them, by walking away from the til when you are trying to ask them something, or putting a closed sign on the til as you are walking up to it. Sometimes a person will comment that you can't just walk out with that, so the shopping experience can be pretty demeaning especially if you are wearing what you bought there, cause you might look like a super poor person or maybe even homeless. They go on about giving money to charities, but the store itself isn't a charity and you needed to be guarded so you don't respond to the negativity. When they have sales, the prices are more reasonable, but the atmosphere gets worse, at times. There isn't a lot of privacy and dignity when you shop there unless you look more middle class, which may include not wearing what you bought there. You need to be really on your guard when you are in there. Some of the employees are super helpful, but some refuse to speak and ignore that you have spoken to you, then when you ask again, another one will talk to the first one, still ignoring you, sort of like the mean girls in high school type.